Help Center

FAQ

Shipping

What countries do you ship to?

How do I check the order status?

What if I receive the wrong item or the product is damaged or has some defect?

What is the estimated time of delivery?

How much does it cost to ship?

Which company do you use to ship?

How do I track my parcel

Order

How can I pay for my order?

Will I receive my confirmation e-mail?

How do I use discount/coupon codes?

I forgot to apply a discount. Can you refund me the difference?

Do you do a bulk discount?

Can I change my shipping address?

Is the invoice included in the package?

Do you do custom requests?

Returns

What is your return policy?

What is the address for return?

I have returned my order. When I receive a refund?

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